Patient Services Advisors provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. They make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries and dealing with patient records. Our team will ask you for a small amount of information to inform the medical staff of what the appointment is in relation too and we ask you to be patient with our Patient Service Advisors during peak times as staff have to deal with an excessive amount of calls and enquiries. All staff adhere to the Practice's Confidentiality Policy and Data Protection Act 2018 Our Patient Advisors are: - Alison - Chloe - Tracey - Megan (maternity leave) - Elle - Alison H - Rebecca |